Annual engagements over voice, messaging & video
Agents on cloud
Queries resolved by AI bots
Hours of call duration
People connected
Dial strategically as per the contact’s past behavior, the time when they are most likely to pick up and equip agents with all the right details before they start the conversation.
Pick from single and multi-level IVR to suit different use cases and create customized IVR flows with personalized messages.
Increase customer loyalty, retention, and recurring revenue by prioritizing high-value customers.
Reduce hardware and maintenance costs and gain more agility. Use the phone system hosted on the cloud.
Stay up-to-date on your contact center performance with access to agent reports, call analytics, and customer conversations in one place.
Access and use relevant information from various data sources on a unified platform to improve business productivity and agility.
Always available, it handles tasks with ease and learns continuously to make every customer conversations more meaningful and personal.
Harnessing the power of Gen AI technology, the bot excels in intent recognition and executing intended actions through API integration, ensuring clear and effective dialogues.
Feature-rich solution with several integration capabilities. We have been using Ameyo by Exotel to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo by Exotel our first-ever choice in contact center solutions space. What further aligns Ameyo by Exotel with us is our shared vision of expanding in the Middle East region and I am sure Ameyo by Exotel will help HalaSat in the mission.
Within a month of deployment, we were able to see tremendous growth and improvement, and better management in our outbound campaigns. Our SLA improved by 27% and employee productivity by 13%.
Ameyo (by Exotel) remote contact center solution has enabled us to cut our operational costs by 15%
Ameyo (by Exotel) contact center solution helped us boost our lead conversion rate from 25% to 60%.
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