Brands have been cashing in on this solution by customizing the response to a simple missed call. A missed call can be followed by an SMS, another call, or a combination of the two.
Customer proceeds to call your virtual number seen on an ad
Call gets disconnected the moment it lands on your virtual number, which is connected to a missed-call call flow in your account
The contact information of your callers can be exported to a Google spreadsheet
In order to notify a customer, an automated call back or SMS can be triggered once a missed call lands on your virtual number
The actions are all trackable and can be easily analysed
Missed call alert is a better alternative to OTPs for customer verification. Ask them to verify their phone number by giving a missed call to a number.
This works brilliantly especially in the case of people who do not have access to the internet or any other forms of communication. A simple mobile phone is the primary way for them to reach out to people.
Media and TV shows have made the best use of missed call marketing campaigns to build non-intrusive engagement with customers.
Missed call is an easy way for NGOs to garner support for their cause.
In the case of cash on delivery (COD) orders, send an SMS with a number on which they can give a missed call to confirm the COD order.
Once a person gives a missed call on the number, they will receive an SMS with the link to download the app. Thereby, it eliminates the extra step that the users need to do – search, look for the right app etc.
It is important to complete the feedback loop with your customers. Missed call marketing campaigns are an easy way to do this.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
In terms of delivery rates, we have been able to push it up from about 84% to 92%
Great product, great team, and we’d love to see you scale crazy heights.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
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