Give your customers a seamless experience every time they call you.Enhance your caller experience with an easy-to-use IVR solution and Manage all your business calls seamlessly with our comprehensive telephony suite
Streamline your calling process with our auto dialer software. Boost your business communication, increase agent productivity & eliminate manual number dialling, and get more done in less time.
Make automated IVR calls to track marketing ROI, collect customer feedback, and confirm COD orders
Get detailed analytics on all the campaigns you run with information on the status of each call and SMS.
Record your customer calls and monitor them for better customer dispute resolution. Make data-driven decisions to offer a great customer experience.
Route your customer calls based on conditions like the time of the day, the geography of the customer, or for the repeat callers.
Transfer calls to the right agents contextually and instantly with a click of a button.
Ask your clients to give a missed call to a number and customize the response to suit your business needs. Use our missed call services to expand your business.
With Exotel, you get the facility to make or receive unlimited concurrent calls on the same number. Never miss even a single call from your customers.