Find out how Exotel communication solutions help companies in hyperlocal space, such as UrbanClap, LocalOye, and Swiggy.

Powering 7000+ Businesses in 60+ countries

Customer Conversation
Platform that forms the backbone of Hyperlocal Businesses

With a simple “click-to-call” button in the delivery personnel-facing app, Exotel helps safeguard customer privacy via number masking aka number anonymization. Both the parties involved are connected without revealing phone numbers.

All customer calls are greeted with a professional IVR and routed to the right team/agent based on the customers’ input.

Business can integrate Exotel with their CRM and streamline data. All customer conversations can be found in the CRM and a single platform will have all the relevant information.

Automated SMS can be used to update the order status in real-time and keep customers informed.

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