Voice is the best way to communicate with your customers. It is personal, quick, and above all, human. Our voice APIs allow you to manage, monitor and trigger voice calls programmatically. With Exotel’s Voice APIs, you can integrate voice calls with your CRM, Helpdesk, apps, websites, etc. for a better customer experience.
Bulk calling & SMSes with dynamic or static content.
Buy, fetch, and remove/assign virtual numbers to call flows dynamically.
Monitor the health of your Exophones and receive real-time alerts if the number goes down.
Use a limited pool of virtual numbers to manage customer conversations and save cost.
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Superior Quality
Best success rates, voice quality and reduced latency
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Grow at will, expand without worrying about infrastructure
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Best in class uptimes of 99.94% including operator uptimes
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Automate responses to common customer queries & enable them to perform basic operations using IVR like finding out their bank balance, cancelling a ticket, etc.
Using number masking, you can safeguard the privacy of both the callee and the caller. Contact details of both parties are hidden behind a virtual number.
Leverage our click-to-call API to integrate telephony with your CRM, helpdesk or app. Make calls at the click of a button, without having to dial any numbers manually.
Exotel records and monitors every call made. With our call details API, you can fetch call details automatically for increased visibility and insight.
Programmatically decide call flows based on your customers’ input. Route calls to the right agent/department instantly.
Weave voice calling right into the fabric of whatever you’re building. With our extensively documented and easy-to-understand APIs, developers can get started with an integration instantly.
+91-808 8919 888
+91-808 8919 888
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