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Whitepaper: Make your Collections Team More Efficient & Improve Debt Recovery With Cloud Communications

Does customer engagement factor in as a key challenge in your march to hit debt recovery targets by your collection teams? Poor response rates to calls and agents caught having to place routine calls are key contributing factors. Leading BFSI and NBFC enterprises using our cloud communication solution share how they have been able to overcome these challenges.

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    That doesn’t look like a phone number! Can you try again?

    In this whitepaper, learn how to:

    1

     

    Efficiently automate manual, repetitive calls & auto-schedule follow-up conversations

    2

    Improve pick-up rates and drive more revenue-capturing engagement

    3

    Track actual productivity of collection agents & accurately determine SLA compliance

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