Vanity Numbers

Vanity Number




Top 4 advantages of vanity numbers

Superior brand recall

Vanity numbers are easy to remember and customers associate this number with  your brand across the country.

Improved Customer Experience

A vanity number makes it easier for customers to reach you without any cost involved. This improves customer experience, resulting in greater retention.


Measurable Marketing

Using a vanity number helps track ROI on marketing. You can zero in on the ads that worked for you by using these numbers in your print and online ads.

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Improved Analysis

All your calls are tracked & recorded to help analyse calling patterns and trends.

How businesses use our service

Take a glimpse of how business use Exotel’s 1800 number to touch lives on a day to day basis.

Features of a vanity number (with cloud telephony suite):



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Call Tracking

Call tracking feature allows analysis of calls and measure their efficiency at every point.

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Call Recording

Check agent productivity and etiquette by monitoring them using the call record feature.

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Simple IVR setup

Set up a simple, yet professional IVR yourself without the help of a professional.

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Detailed Reporting

Get detailed and customized reports for your account using our fantastic reporting mechanism.

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Unlimited Channels

Make and receive unlimited parallel calls on the same number.

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Easy CRM Integration

Seamless integration of your CRM with our easy to use APIs.

Try Exotel’s Cloud Telephony Suite Free for 15 Days

Sign-Up to get free Call & SMS credits

What Our Customers Have to Say About Exotel


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Satish Chugh

Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

Senior Manager- Last Mile Design, Ekart

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Senior Manager - Operations, redBus


View All Customers

The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia


Superior Quality

Best success rates, voice quality and reduced latency


Scale at Ease

Grow at will, expand without worrying about infrastructure


Superior Reliability

Best in class uptimes of 99.94% including operator uptimes


Best Support

18×7 customer support via phone, email and Twitter


Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs


Extensive Reporting

Easy to understand, detailed reports sent every day


Vanity numbers can be dialled by anyone across the country without being charged for it. The company that owns the vanity number bears the charges of that no-call cost for the end-customer and pays an extra premium per call.
Businesses which are slightly large (enterprises), and can afford to go that extra mile to please their end customers. It is more of a emotional+comforting style of marketing and branding used for customer retention.
At Exotel, we promise: 1. Superior Quality 2. Uptimes of 99.94% 3. 18×7 customer support via phone, email and Twitter 4. Easy to understand, detailed reports sent every day 5. Simple to implement
The rate for toll free number servce will be based on your usage. Please contact us to get a detailed report on the pricing for your requirement.
Its very simple. Start your free trial

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.



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