{"id":443529,"date":"2023-10-19T04:32:11","date_gmt":"2023-10-19T04:32:11","guid":{"rendered":"https:\/\/exotel.com\/uae\/?post_type=newsroom&#038;p=443529"},"modified":"2024-03-07T12:25:17","modified_gmt":"2024-03-07T12:25:17","slug":"cxos-are-building-omnichannel-and-connected-customer-experience","status":"publish","type":"newsroom","link":"https:\/\/exotel.com\/uae\/en\/newsroom\/cxos-are-building-omnichannel-and-connected-customer-experience\/","title":{"rendered":"Over 80% of CXOs are building omnichannel &#038; connected customer experience to soar high this festive season"},"content":{"rendered":"<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalization Takes Center Stage in Festive Marketing Strategies for 64.33% CXOs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seamless Customer Experience Key to Success for 86% of CXOs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">81.33% of Businesses Embrace Omnichannel &#8211; Approach for Connected Conversations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration with Martech has been achieved by 84% of CXOs for their customer engagement platforms<\/span><\/li>\n<\/ul>\n<h6><b>Bengaluru, 19th October 2023:<\/b><\/h6>\n<p><a href=\"http:\/\/exotel.com\"><span style=\"font-weight: 400;\">Exotel<\/span><\/a><span style=\"font-weight: 400;\">, the emerging market&#8217;s leading connected customer conversation platform, is excited to introduce its latest survey-driven report titled<b> &#8220;<a href=\"https:\/\/exotel.com\/uae\/resources-ebook\/cxo-insights-for-festive-season\/\">Exotel&#8217;s CXO Festive Readiness Report.<\/a>&#8220;<\/b> This comprehensive report provides an in-depth exploration of the strategies and insights of CXOs as they prepare for the upcoming festive season, coupled with the exhilaration of the World Cup. The report offers invaluable perspectives on optimizing sales and prioritizing Customer Experience (CX). It throws light on the essential aspects of their preparations, highlighting the impact of cultural traditions, the significance of discounts, and the challenges they navigate. Additionally, it underscores the growing emphasis on personalization, CX, and the integration of AI in marketing strategies.<\/span><\/p>\n","protected":false},"featured_media":0,"template":"","tags":[],"newsroom-category":[381],"components":[385,384,175],"class_list":["post-443529","newsroom","type-newsroom","status-publish","hentry","newsroom-category-contact-center","components-newsroom-about-content-section","components-newsroom-banner-section","components-06-customers-exo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Press Release: Over 80% of CXOs are building omnichannel &amp; connected customer experience to soar high this festive season<\/title>\n<meta name=\"description\" content=\"Discover essential insights and strategies in Exotel&#039;s CXO Festive Readiness Report. Get your copy now to prepare your business for the upcoming festive season effectively.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/exotel.com\/uae\/en\/newsroom\/cxos-are-building-omnichannel-and-connected-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Over 80% of CXOs are building omnichannel &amp; connected customer experience to soar high this festive season\" \/>\n<meta property=\"og:description\" content=\"Discover essential insights and strategies in Exotel&#039;s CXO Festive Readiness Report. Get your copy now to prepare your business for the upcoming festive season effectively.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/exotel.com\/uae\/en\/newsroom\/cxos-are-building-omnichannel-and-connected-customer-experience\/\" \/>\n<meta property=\"og:site_name\" content=\"UAE\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-07T12:25:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/exotel.com\/uae\/en\/newsroom\/cxos-are-building-omnichannel-and-connected-customer-experience\/\",\"url\":\"https:\/\/exotel.com\/uae\/en\/newsroom\/cxos-are-building-omnichannel-and-connected-customer-experience\/\",\"name\":\"Press Release: Over 80% of CXOs are building omnichannel & connected customer experience to soar high this festive season\",\"isPartOf\":{\"@id\":\"https:\/\/exotel.com\/uae\/#website\"},\"datePublished\":\"2023-10-19T04:32:11+00:00\",\"dateModified\":\"2024-03-07T12:25:17+00:00\",\"description\":\"Discover essential insights and strategies in Exotel's CXO Festive Readiness Report. 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