{"id":434919,"date":"2021-11-11T13:05:12","date_gmt":"2021-11-11T13:05:12","guid":{"rendered":"https:\/\/exotel.com\/uae\/?post_type=blog&p=434919"},"modified":"2023-12-01T10:52:49","modified_gmt":"2023-12-01T10:52:49","slug":"exotel-acquires-cogno-ai","status":"publish","type":"blog","link":"https:\/\/exotel.com\/uae\/en\/blog\/exotel-acquires-cogno-ai\/","title":{"rendered":"We\u2019ve Acquired Cogno AI, a Conversational AI Platform to Enable Intelligent Omnichannel Conversations"},"content":{"rendered":"\n

The customer communication landscape is changing faster than ever post the pandemic. At Exotel, we’ve been hard at work helping our customers adapt to these changes over the past 18 months. And we’ve had quite a ride – we merged with Ameyo<\/a> and raised two rounds of funding. Now, we’re taking it one step further – we’ve acquired Cogno AI<\/a>, a conversational AI company<\/strong>, to bring intelligence to our platform.<\/span><\/p>\n

Exotel will now help you have more intelligent conversations with your customers across channels. With both Ameyo and Cogno AI by our side, we have a bouquet of offerings that enable customer engagement across channels, processes, and devices. We’re building a one-of-its-kind full-stack customer engagement platform, so you don’t have to deal with multiple vendors anymore – we’ll soon be able to offer it all under one roof.<\/p>\n

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