Recognized as the Strong Performer in the CPaaS User Generated Reviews “Voice of the Customer”

#Gratitude ,We are proud to share that we have been recognized as the strong performer in the CPaaS Voice of the Customer by a leading Analyst firm. This recognition highlights our commitment to delivering exceptional customer experiences through the way we transform communication between humans and technologies. 

What This Recognition Means

Nothing beats, when acknowledged by the users. The Voice of the Customer is a testimony of our dedication to understanding and meeting the needs of our customers.

The Journey to Excellence: 

→ Product Capabilities

Our customers’ trust & support helped us gain a 4.7 rating in the product capability category. Solutions, such as intelligent voice bots, chatbot, customer engagement, etc. have transformed how businesses engage with their customers and this rating is the testimony of that. 

→ Seamless Deployment Experience

We have been rated 4.7 in the deployment experience category. This states our commitment to resolve customer challenges and help them get up and running in no time.  

→ Delightful Support Experience 

We are committed to being there for our customers throughout and support them at every step. Proud to share that Exotel has been rated 4.7 in the support experience category. This is a testimony of our commitment to providing exceptional customer service and support.

→ Real-World Impact

Our solutions have made a significant impact across various industries. From improving customer support efficiency to creating wonderful deployment experience to delightful customer support, Exotel has enabled businesses to achieve their goals and drive growth with our growing family of products. This recognition validates the real-world benefits our customers experience daily.

→ Looking Ahead

As we celebrate this recognition, we look forward to continuing our journey of excellence. We are excited about the future and are dedicated to further enhancing our offerings to provide even greater value to our customers. Thank you for being a part of our journey. Together, we will achieve even greater heights.