Connect with your customers just like friends, on channels of your customer's choice. Grow your business on the back of customer affinity and loyalty.

Drive Reliable and Trusted Engagement at Scale

21 Billion+

Annual engagements over
voice, messaging & video

1,15,000+

Agents on
cloud

4 Billion+

Queries resolved
by AI bots

125 Million+

Hours of call
duration

With Your Customer
Every Step of The Way. Like a Friend

Multi-channel clean APIs and no-code apps as building blocks to orchestrate personalized customer interactions, from anywhere

Hyper-personal customer service, wherever your customers are. Enterprise-ready, omnichannel & truly cloud platform.

Boost productivity & achieve cost efficiency at scale with advanced intelligent conversations.

Here’s how Exotel
benefits your business

1

Accelerate your market entry and adaptation

One-stop cloud shop for streamlined communication and enhanced business performance

2

Build customer trust and support ongoing business

Humanize engagement and craft connected customer conversations

3

Experience peace of mind as you safeguard your data

Licensed virtual telecom operator. PCI-DSS and ISO 27001:2013 compliant

4

Achieve business agility in a rapidly evolving environment

Reliable and flexible solutions for any business size across industries

5

Strengthen your brand: Foster Loyalty, Command Respect, and Drive Advocacy.

Ease of design and implementation at speed with high ROI

The Most Trusted Connected Conversation Platform

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