Call Reminders are an effective way of reminding customers about a bill or invoice payment. You can easily schedule reminder calls at a specific event or time.
SMSes are an non-intrusive way of reminding customers about payments. You can also personalise SMSes by using a customised sender-ID, including website URLs and more.
Schedule payment reminders at specific intervals automatically using our reminder software.
Integrate our software with your existing systems and create custom workflows using flexible REST APIs.
Reminders ensures but for a superior customer experience by bridging the communication gap between organisations and customers.
It makes employees more efficient by removing the need of manually scheduling appointments.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
ISO 27001:2013 certified information security management system
Gain competitive advantage from patented products
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
18×7 customer support via phone, email and Twitter