Appointment reminders

Appointment Reminder Software

Reduce no-shows by sending automated reminders to your customers




Reach more customers through multiple channels


Calls reminders

Call reminders are an effective way of communicating something urgent with customers. You can easily schedule calls at specific time intervals.


SMS reminders

SMSes are an non-intrusive way of reminding customers about their upcoming appointments. You can personalise it by utilising customised sender-ID, including website URLs and more.

Try appointment reminder software for 7 days

Sign up and get 1000 free call and SMS credits



Automated scheduling

Schedule appointment reminders at specific intervals automatically using our reminder software.

Track confirmations

Utilise Smart IVR and dynamic URLs to track appointment confirmation.

API integration

Track the status of all the appointments in real-time using our documented APIs.



Reduce costs

Every appointment missed or failed delivery attempt is lost revenue. Reminders are crucial in reducing no-shows which prevents business from losing revenue.


Improve customer experience

Reminders not only ensures sales for businesses but for greater customer experiences by bridging the communication gap between both parties.

Improve productivity

It makes teams more efficient by removing the need for manually scheduling.




Hospitals can utilise appointment reminders to remind patients about their upcoming appointment or about scheduling the next appointment.

Beauty and wellness

Reminders are an effective way for spa, salons and gyms to remind customers about their next class or appointment.


Reminders can be used to inform customers regarding the last service due date or when a service is completed.

Asia’s most innovative companies use Exotel

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Ankur Aggarwal

What impressed me the most about the Exotel team was their proactive approach to addressing potential issues before they even arise. Rather than simply reacting to problems, they make a genuine effort to understand their client's specific requirements and develop solutions to meet those needs without prompting. Their ability to anticipate customer needs is truly exceptional.

Co-founder, Dunzo

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Senior Manager - Operations, redBus


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Ranjana DK

An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.

Sales and Marketing Manager, T0rq03 Sports & Adventures

Satish Chugh

Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

Senior Manager- Last Mile Design, Ekart

IXIGO - Exotel's Business Partner
Practo Use Case
FlipKart Use Case
RedBus Use Case
Ola Use Case
Quikr Use Case

Try Appointment Reminders Free for 7 days

Sign up and get 1000 free call and SMS credits

The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia


Highly Secure

ISO 27001:2013 certified information security management system


Patented Solutions

Gain competitive advantage from patented products


Superior Quality

Best success rates, voice quality and reduced latency


Scale at Ease

Grow at will, expand without worrying about infrastructure


Superior Reliability

Best in class uptimes of 99.94% including operator uptimes


Best Support

24×7 customer support via phone, email and Twitter

E-book: Cloud Telephony in a Nutshell

If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we talk in detail about the various options businesses are faced when they consider using cloud telephony for their business. And we decode each one of those and help you make a decision that is right for your business. Besides that, we talk about how automated calls forms an integral part of any cloud telephony suite.

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.




Schedule Call Back With Exotel's Customer Support