Call Campaign Software | Trigger Calls to Customers at Scale

Call Campaigns

Automate Personalised Call Campaigns at Scale, without Code

Eliminate repetitive calling and drive higher response rates with call broadcasts scheduled using highly flexible APIs or a no-code dashboard. Easy, effective, and insightful to use.




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IXIGO - Exotel's Business Partner
Practo Use Case
FlipKart Use Case
RedBus Use Case
Ola Use Case
Quikr Use Case

What are call campaigns?


Call campaigns are automated calls scheduled in advance to target certain audiences. Keep customers informed of ongoing sales campaigns, order delivery rescheduling, cautionary security information, or nudge them with payment reminders. Use our Campaigns solution through APIs or no-code dashboard UI to record a message, upload a contact list, and schedule campaigns.

Simplified Communications by Automating Repetitive Calls


Say goodbye to tech dependency

Send personalised messages without code dependency with dynamic greeting and IVR feature.


Better response rates

With retry functionality, run campaigns that deliver better pickup and response rates.


Scale without limits

Reach up to 5 lakh contacts within a single campaign. Run multiple campaigns in parallel. 


Monitor in real-time and optimise

Analyze performance with a real-time dashboard and rich campaign-level data reports.


Gain complete control

Pause, resume and mark campaigns as completed on the fly. Define custom CPM (calls per minute) with throttle limits.


Better customer experience

Based on IVR inputs, route the calls to live agents to resolve customer queries.


Highly customisable

Leverage the platform parity by accessing universal controls through a no-code dashboard or APIs.

Anuj Sharma

Project Manager, Nykaa

Kumar Vinod

Senior Manager - Operations, redBus

Mayank Dhawan

Assistant Vice President at GoMechanic

Here’s an On-Demand Webinar on how you can save time, effort & operational costs with Call Campaigns

How Call Campaign solution works


Upload a voice recording and a list of contacts

Upload them from your campaign dashboard page and schedule when it is best to call your customers.


The campaign runs and reports are generated

Call capacity is calculated and allotted for calls to go out according to schedule. Auto-generated reports show the number of placed and retried calls, responses received, and more. 


Assess responses from the users

Observe how users are reacting to different campaigns and make changes over time.

Use Call Campaigns Software For:



Schedule a call blast whenever you have an upcoming sale, new product launch, or a security update for your customers.


Survey & feedback campaigns

Drive better responses through bulk calls that outrank response rates via email or SMS. Get feedback on customers’ recent experiences with support or sales.


Reminder campaigns

Remind your customers of their upcoming payments, appointments, or reservations. Do this with no limits to the number of concurrent calls that can be placed.


Education & training

Educate your target audience about your product or a new feature without any extra effort to get the message to your customers (or even prospects).


Delivery scheduling & rescheduling

Become operationally efficient by knowing customers availability to receive COD orders, hand over returned products, or reschedule delivery agent visits.


First level filtering for job seeking candidates

Trigger automated calls & automate early candidate filtering. Share Round 1 questions based on positions they’ve applied for with IVR inputs to record responses.

Send personalised campaigns using no-code dashboard and APIs


What is the maximum number of contacts can I target per campaign?

You can target upto 5 lakh contacts per campaign


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Can I trigger the calls using an API?

Yes, we have a dedicated API to trigger call campaigns. You can know more about it here.


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How can I track the success of my call campaign?

You can download the complete report with the status of each call on the dashboard. This will help you understand the impact of your call campaigns.


Try it yourself for free

What if the user doesn’t pick up my call?

We know that it’s unlikely that everyone on your list will pick the call at a given time. To ensure nobody is missed you can set a retry logic. So if the call isn’t picked, another call is triggered after some time.


Contact us to learn more



What is the cost associated with Call Campaigns?

The cost is completely based on usage. You don’t need to pay anything extra for call campaigns. Contact sales to know more about pricing.


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The Exotel Advantage

Why Exotel is considered as the most reliable enterprise cloud communications company in India and Southeast Asia.


Superior Quality

Best success rates, voice quality and reduced latency


Scale at Ease

Grow at will, expand without worrying about infrastructure


Superior Reliability

Best in class uptimes of 99.94% including operator uptimes


Best Support

24×7 customer support via phone, email and Twitter


Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs


Extensive Reporting

Easy to understand, detailed reports sent every day

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Ankur Aggarwal

What impressed me the most about the Exotel team was their proactive approach to addressing potential issues before they even arise. Rather than simply reacting to problems, they make a genuine effort to understand their client's specific requirements and develop solutions to meet those needs without prompting. Their ability to anticipate customer needs is truly exceptional.

Co-founder, Dunzo

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Senior Manager - Operations, redBus


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Ranjana DK

An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.

Sales and Marketing Manager, T0rq03 Sports & Adventures

Satish Chugh

Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

Senior Manager- Last Mile Design, Ekart

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We take away some of the biggest pain points of traditional systems like EPABX.




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