Call campaigns are automated calls scheduled in advance to target certain audiences. Keep customers informed of ongoing sales campaigns, order delivery rescheduling, cautionary security information, or nudge them with payment reminders. Use our solution through APIs or our dashboard UI to record a message, upload a list of contacts and schedule campaigns. Boost performance through real-time campaign visibility, tailor your targeting on the go and hit your sales goals faster.
With a few clicks, replace calls for payment reminders or announcements with targeted call campaigns. Exotel promises call delivery rates of 99.7% for inbound and outbound calls.
Multiple retry options to improve customer pick up rates. Campaign targeting allows for customised messaging and placing calls during customer-preferred timeslots.
Reach up to 5 lakh contacts with a single campaign. Include multiple persona-based lists for campaigns based on your business requirements.
Upload them from your campaign dashboard page and schedule when it is best to call your customers.
Call capacity is calculated and allotted for calls to go out according to schedule. Auto-generated reports show the number of placed and retried calls, responses received, and more.
Observe how users are reacting to different campaigns and make changes over time.
Educate your target audience about your product or a new feature without any extra effort to get the message to your customers (or even prospects).
Trigger automated calls & automate early candidate filtering. Share Round 1 questions based on positions they’ve applied for with IVR inputs to record responses.
You can target upto 5 lakh contacts per campaign
You can download the complete report with the status of each call on the dashboard. This will help you understand the impact of your call campaigns.
We know that it’s unlikely that everyone on your list will pick the call at a given time. To ensure nobody is missed you can set a retry logic. So if the call isn’t picked, another call is triggered after some time.
The cost is completely based on usage. You don’t need to pay anything extra for call campaigns. Contact sales to know more about pricing.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.