App to app voice calling lets you integrate voice calling capabilities inside any app you build. These calls are directly connected to the person at the other end using VoIP. For example, a cab driver will be able to call a rider from within the app, without having to spend money on a voice call.
Connect buyers and sellers or peers using the app
Create personalised banking experiences by leveraging in-app calling.
Driver & rider calling will be hassle-free from within the app
Track recruiter & applicant conversations from inside the app
Peer to peer selling becomes simpler with app to app calling
Connect doctors and patients without worrying about the privacy of the conversations.
Keep conversations private and within the app
Our SDK activates only during an incoming/outgoing call
Our simple SDK APIs allows for a seamless integration
Communication at bandwidth as low as 24 kbps uplink and downlink
Jitter-free, low latency, and superior voice communication
Every interaction is encrypted and all the sessions are secure. Built with an enterprise first focus.
With data plans becoming cheaper than voice plans, this is a huge cost saving for both the company and their clients
Since the calls are not routed via any phone number, the customer’s information remains safe and private
Since all the conversations are contained within the app, they can easily be tracked for all business purposes
By default, the rate is limited to 1 call per second. You can increase this by reaching out to your account manager.
No. This is not legal in India as per TRAI. To know about other countries, please contact our sales team.
Yes. Please reach out to your account manager to get this service enabled or write to us for details.
Yes, all the in-app calls are tracked. You can find the status of the calls under the Inbox tab or the reports section.
Unlike normal PSTN calls, the AppToApp calls are made over an internet connection. It doesn’t require a caller ID or any telephony infrastructure.
Currently, we support Android devices on Lollipop (v5.0) and above.
The Android SDK doesn’t store any data on the device. All data like call recordings and tracking details are securely stored on Exotel’s servers.
No, we currently don’t support video calls. But our team is working on it. Fill the form to join our waiting list.
Currently, we only support Android but we’ll be rolling out support for iOS soon. Be the first one to know by joining our priority list.
Customers can effortlessly communicate as long as the speed is above 24kbps uplink/downlink during the call session. Our SDK handles the network transition across 2G/3G/4G seamlessly.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.