Voice

Be Heard-
Loud and Clear

Every phone call counts. Build a unique and lasting customer experience with Exotel’s voice products on the cloud


Voice Products

Voice is the best way to communicate with your customers. It is personal and is not limited by the language barrier. Here is how you can use our voice products.

 

Virtual Number

Control your communication flow with programmable numbers

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Toll-Free Numbers

Create an easy channel for customers to interact with you.

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Automated Calls

Get more done with limited resources. Make your calls speak for you.

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Voice API

Use our RestAPIs to customise, automate and create voice products that excel on the cloud.

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What voice communication can do for your business

Connect with people anywhere

Build call flows that connect people on the move, anywhere and across devices

Built for scale

Think big. Act big. Don’t restrict yourself and scale without a worry

No more boundaries

We are available in India and southeast Asia, the world’s currently biggest markets for voice communication

Best customer experience

With Exotel, your customers will get the best voice quality and the lowest latency.

Supercharge your business

Integrate voice into your product, app or website easily with our APIs to make communication simple

Unify customer information

Integrate your voice calls with your CRM/Helpdesk to create one unified source for all customer information

Here’s how our customers use voice for their business

Swiggy uses automated phone calls & protects their customers’ privacy

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How Ola implemented number masking using Exotel

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redBus uses Exotel to improve customer experience, increase efficiency and reduce operational costs

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What our customers have to say

Shashank ND


We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.


Co-Founder & CEO, Practo

Praveen Kumar


Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.


Assistant Vice President, Quikr Services

Kumar Vinod


We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.


Senior Manager - Operations, redBus

practo-exotel

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Try Exotel free for 15 days

Get ₹ 1000 worth free call & SMS credits

The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

18×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

E-book: Guide to set up a cloud call center

One of the most common questions we get asked by our customers is – how can I set up a simple call center? Is cloud telephony my best bet? How long will it take & how much does it cost? We answered these questions in detail in this ebook.

 

 

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

 

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