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Key Takeaways

  • 00:02:22

    Introduction

  • 00:02:22

    Retention Strategies in 2023

  • 00:02:22

    How Different Verticals Define Retention

  • 00:02:22

    Role of a Marketing Automation Platform in Customer Retention

  • 00:02:22

    Insights used for Retention Strategies

Speaker

Sumit Chopra

Chief Transformation Officer nelabs

Presenter

Gokul Ganesan

Product Manager Aditya Birla Fashion and Retail Ltd.

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