Improve Customer Engagement With Truecaller Verified Business Caller ID
Add brand identity and context to business communication to enhance safety and calling efficiency.
Help your customers differentiate genuine calls from scams.
Add call reason to your business calls. Let your customers know why you are calling them. Improve customer confidence by communicating even before your call is picked up.
Increase calling efficiency to drive revenue, retention, and improved customer service.
Get access to the analytics module and gain insights into calling patterns to discover the health of your brand’s call campaigns.
Truecaller Verified Business Caller ID solution helps your business stand out from the host of unverified business calls and projects it as a verified number. This happens with a verified badge being displayed on your audience’s smartphone screen beside your brand name, logo, and an industry tag. This builds brand trust among your customers and increases the chances of better response rates.
To activate Truecaller Verified Business Identity, click here to submit your business details. In the next 24-48 business hours, one of our business consultants will reach out to help you get started.
The Verified Business Caller ID solution is not a spam removal solution rather is a brand
identity solution to ensure better identification, branding, and context to improve calling efficiency. It also helps prevent identity theft by scammers. The overall aim is to improve customer confidence and not to whitelist spam numbers. Crossing the spam threshold that is visible through an additional spam score tag on incoming call screens doesn't limit all the features offered as part of the solution.
No, it isn’t permitted. However, during onboarding, businesses with Indian numbers need to share them on a company letterhead stating the numbers are owned and assigned to by the business. Also, businesses with Indian numbers must submit a GST Certificate with a legal entity name & international businesses must submit a tax certificate with bank details.
Verified Identity works on all devices that support the Truecaller application, i.e., Android & iOS. And yes, it works on all available networks in India.
Verified calls: Verified badges are approved after Truecaller vets the identity of the business and onboards to any of the pricing plans opted. Verified calls have a green badge.
Priority Calls: Priority Caller ID is a subset of the Verified Caller ID. Exclusively for calls made by businesses that are extremely important for the end-user & are extremely time-sensitive. Priority calls have a purple badge. No extra charges over Verified Caller ID pricing.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day