Improve Customer Engagement With Truecaller Verified Business Caller ID

Solution

Improve Customer Engagement With Truecaller Verified Business Caller ID

Add brand identity and context to business communication to enhance safety and calling efficiency.

Truecaller Verified Caller ID – Improve Calling Efficiency & Build Brand Trust

Why Choose Truecaller’s Business Caller ID?

Ensure Trust & Safety

Help your customers differentiate genuine calls from scams.

Add Context to Calls

Add call reason to your business calls. Let your customers know why you are calling them. Improve customer confidence by communicating even before your call is picked up.

Improved Business Prospects

Increase calling efficiency to drive revenue, retention, and improved customer service.

Track Performance

Get access to the analytics module and gain insights into calling patterns to discover the health of your brand’s call campaigns.

Features

Truecaller verified business caller id solution works on android and iphone

Works on Android and iPhone caller IDs

improve branding with truecaller verified business caller id

Brand name and logo

get a verified tick with truecaller business caller id solution

Verified tick and green badge

Accurate industry tag

add context to call with truecaller verified business caller id

Call reason for context

add priority caller id badge with truecaller

Priority caller ID for time-sensitive calls

easy to analyse reports with truecaller verified business caller id solution

Self-serve analytics dashboard

Truecaller for Business | Visuals

Here’s an On-Demand Webinar on How to improve calling efficiency & build brand trust using Exotel’s solution with Truecaller

Exotel & Truecaller partnership – We make it simple for you

Submit your business number(s) to the Exotel team

Exotel fast tracks the review process with the Truecaller team

Pay just one invoice: Exotel + Truecaller

Benefit from Exotel managing number inventory with Truecaller Verified Business Caller ID Solution

Pricing: Business Caller ID add-on packs start from Rs. 15,000 per month.

FAQs

What is Truecaller’s Business Caller ID?

Truecaller Verified Business Caller ID solution helps your business stand out from the host of unverified business calls and projects it as a verified number. This happens with a verified badge being displayed on your audience’s smartphone screen beside your brand name, logo, and an industry tag. This builds brand trust among your customers and increases the chances of better response rates.

If I have to activate Truecaller Verified Business Caller Identity, how do I get started?

To activate Truecaller Verified Business Identity, click here to submit your business details. In the next 24-48 business hours, one of our business consultants will reach out to help you get started.

Can I remove my business number from Truecaller's Spam list if I sign up for its Verified Business Caller ID?

The Verified Business Caller ID solution is not a spam removal solution rather is a brand

identity solution to ensure better identification, branding, and context to improve calling efficiency. It also helps prevent identity theft by scammers. The overall aim is to improve customer confidence and not to whitelist spam numbers. Crossing the spam threshold that is visible through an additional spam score tag on incoming call screens doesn't limit all the features offered as part of the solution.

Talk to an expert

Can I have a personal number listed as a Verified Business Identity?

No, it isn’t permitted. However, during onboarding, businesses with Indian numbers need to share them on a company letterhead stating the numbers are owned and assigned to by the business. Also, businesses with Indian numbers must submit a GST Certificate with a legal entity name & international businesses must submit a tax certificate with bank details.

Does Truecaller Verified Business Identity work on all telco networks, phones, and OS platforms?

Verified Identity works on all devices that support the Truecaller application, i.e., Android & iOS. And yes, it works on all available networks in India.

What is the difference between verified and priority calls?

Verified calls: Verified badges are approved after Truecaller vets the identity of the business and onboards to any of the pricing plans opted. Verified calls have a green badge.

Priority Calls: Priority Caller ID is a subset of the Verified Caller ID. Exclusively for calls made by businesses that are extremely important for the end-user & are extremely time-sensitive. Priority calls have a purple badge. No extra charges over Verified Caller ID pricing.

What our customers have to say

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Ankur Aggarwal

What impressed me the most about the Exotel team was their proactive approach to addressing potential issues before they even arise. Rather than simply reacting to problems, they make a genuine effort to understand their client's specific requirements and develop solutions to meet those needs without prompting. Their ability to anticipate customer needs is truly exceptional.

Co-founder, Dunzo

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Senior Manager - Operations, redBus

Rajkishan

Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Ranjana DK

An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.