Exotel’s integration with our CRM, Leadsquared, has been extremely helpful. It has helped us move fast, keep track of deals & improve our sales process.
Your agents can use different virtual numbers to make outbound calls, increasing their chances of getting through.
Give your team freedom to work from anywhere with powerful telephony features integrated into LeadSquared web and mobile apps
Improve customer conversations with better context and faster responses.
Get a pop up with customer details including their activity & call history upon each incoming call.
Eliminate manual number dialing – users only have to click a button to make a call.
Create a single source of truth and gain access to in-depth reports on business performance.
Connect Exotel with your LeadSquared mobile app and make and receive calls directly from the app.
With Call Timer API enable users to make calls from the LeadSquared app only during preset timings.
Configure multiple accounts of a telephony provider or multiple telephony providers on the CRM platform.
Get customer details on a pop-up with each incoming call.
Track & record calls automatically and access recordings easily under Lead Activity History.
ISO 27001:2013 certified information security management system
Gain competitive advantage with our patented solutions
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.