





{"id":441565,"date":"2021-11-11T07:40:21","date_gmt":"2021-11-11T07:40:21","guid":{"rendered":"https:\/\/exotel.com\/id\/newsroom\/exotel-acquires-cogno-ai\/"},"modified":"2024-04-17T12:45:35","modified_gmt":"2024-04-17T12:45:35","slug":"exotel-acquires-cogno-ai","status":"publish","type":"newsroom","link":"https:\/\/exotel.com\/id\/newsroom\/exotel-acquires-cogno-ai\/","title":{"rendered":"Exotel Acquires Cogno AI, becomes the Emerging Market\u2019s First AI-powered Cloud Customer Engagement Platform"},"content":{"rendered":"<h6>Featured on <a href=\"https:\/\/economictimes.indiatimes.com\/tech\/startups\/exotel-acquires-cogno-ai-to-build-a-full-stack-customer-engagement-platform\/articleshow\/87643914.cms?utm_source%3Dwhatsapp_web%26utm_medium%3Dsocial%26utm_campaign%3Dsocialsharebuttons\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/economictimes.indiatimes.com\/tech\/startups\/exotel-acquires-cogno-ai-to-build-a-full-stack-customer-engagement-platform\/articleshow\/87643914.cms?utm_source%253Dwhatsapp_web%2526utm_medium%253Dsocial%2526utm_campaign%253Dsocialsharebuttons&amp;source=gmail&amp;ust=1641903318444000&amp;usg=AOvVaw0rsh8ZkF0kOIyIA_SHanWx\">Economic times,<\/a>\u00a0 <a href=\"https:\/\/www.moneycontrol.com\/news\/business\/cloud-customer-engagement-platform-exotel-acquires-cogno-ai-7709041.html\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.moneycontrol.com\/news\/business\/cloud-customer-engagement-platform-exotel-acquires-cogno-ai-7709041.html&amp;source=gmail&amp;ust=1641903318444000&amp;usg=AOvVaw0rqxBH_v7bqD46QNl7l3c1\">Moneycontrol<\/a>\u00a0<a href=\"https:\/\/www.business-standard.com\/article\/companies\/cloud-telephony-firm-exotel-acquires-conversational-ai-platform-cogno-ai-121111100053_1.html\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.business-standard.com\/article\/companies\/cloud-telephony-firm-exotel-acquires-conversational-ai-platform-cogno-ai-121111100053_1.html&amp;source=gmail&amp;ust=1641903318444000&amp;usg=AOvVaw3CkuFInilNYgIm31FMqsU9\">BusinessStandard<\/a>,\u00a0<a href=\"https:\/\/yourstory.com\/2021\/11\/exotel-acquires-ai-powered-omnichannel-cloud-communication-platform-cogno-ai\/amp\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/yourstory.com\/2021\/11\/exotel-acquires-ai-powered-omnichannel-cloud-communication-platform-cogno-ai\/amp&amp;source=gmail&amp;ust=1641903318444000&amp;usg=AOvVaw1Vw2dO1PvVNJvxLeR1N6ua\">YourStory,<\/a>\u00a0<a href=\"https:\/\/inc42.com\/buzz\/exotel-acquires-cogno-ai-to-boost-cloud-customer-engagement-tech\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/inc42.com\/buzz\/exotel-acquires-cogno-ai-to-boost-cloud-customer-engagement-tech\/&amp;source=gmail&amp;ust=1641903318444000&amp;usg=AOvVaw30W1Xbq809vSbqaR5_DuuL\"><span class=\"il\">Inc42<\/span><\/a>,\u00a0<a href=\"https:\/\/www.cnbctv18.com\/business\/companies\/startup-digestbharatpe-to-launch-merchant-shareholding-program-teachmint-announces-continuous-esop-liquidity-plan-agnikul-showcases-homegrown-rocket-in-dubai-elon-musk-sells-5-bn-in-tesla-11428342.htm\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.cnbctv18.com\/business\/companies\/startup-digestbharatpe-to-launch-merchant-shareholding-program-teachmint-announces-continuous-esop-liquidity-plan-agnikul-showcases-homegrown-rocket-in-dubai-elon-musk-sells-5-bn-in-tesla-11428342.htm&amp;source=gmail&amp;ust=1641903318444000&amp;usg=AOvVaw39cWY1NfeexRjolQ_yzTQC\">CNBCTV18 digest<\/a>,\u00a0<a href=\"https:\/\/www.devdiscourse.com\/article\/business\/1803099-exotel-acquires-cogno-ai\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.devdiscourse.com\/article\/business\/1803099-exotel-acquires-cogno-ai&amp;source=gmail&amp;ust=1641903318444000&amp;usg=AOvVaw2WpMcYPprfZv2dc_udXIix\">Devdiscourse<\/a><\/h6>\n<h6><strong>November 11th, 2021, Bengaluru<\/strong>:<\/h6>\n<p>Exotel, the largest cloud customer engagement platform in the emerging markets, has announced its acquisition of Cogno AI, an AI-powered omnichannel cloud communication platform. With this acquisition, Exotel adds conversational AI and co-browsing capabilities to its product suite and moves one step closer towards being an AI-powered customer engagement platform.<\/p>\n","protected":false},"featured_media":438539,"template":"","tags":[],"newsroom-category":[389],"components":[385,384,175],"class_list":["post-441565","newsroom","type-newsroom","status-publish","has-post-thumbnail","hentry","newsroom-category-channels","components-newsroom-about-content-section","components-newsroom-banner-section","components-06-customers-exo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Exotel Acquires Cogno AI, becomes the Emerging Market\u2019s First AI-powered Cloud Customer Engagement Platform<\/title>\n<meta name=\"description\" content=\"Exotel Acquires Cogno AI, Emerges as First AI-powered Cloud Customer Engagement Platform in 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