{"id":441532,"date":"2022-09-27T03:52:57","date_gmt":"2022-09-27T03:52:57","guid":{"rendered":"https:\/\/exotel.com\/id\/newsroom\/shivakumar-ganesan-interview-with-economic-times\/"},"modified":"2024-04-12T09:38:15","modified_gmt":"2024-04-12T09:38:15","slug":"shivakumar-ganesan-interview-with-economic-times","status":"publish","type":"newsroom","link":"https:\/\/exotel.com\/id\/newsroom\/shivakumar-ganesan-interview-with-economic-times\/","title":{"rendered":"AI-driven chatbots are redefining customer engagement: Exotel\u2019s Shivakumar Ganesan \u2013 An Interview with Economic Times"},"content":{"rendered":"<h6><a style=\"font-size: 16px;\" href=\"https:\/\/economictimes.indiatimes.com\/tech\/startups\/ai-driven-chatbots-are-redefining-customer-engagement-exotels-shivakumar-ganesan\/articleshow\/94480774.cms?from=mdr\" target=\"_blank\" rel=\"noopener\">Economic Times<\/a><\/h6>\n<p><b>Response for ET questions<\/b><\/p>\n<p><b>Spokesperson: Shivakumar Ganesan, Co-founder and CEO of Exotel<\/b><\/p>\n","protected":false},"featured_media":438539,"template":"","tags":[],"newsroom-category":[389],"components":[385,384,175],"class_list":["post-441532","newsroom","type-newsroom","status-publish","has-post-thumbnail","hentry","newsroom-category-channels","components-newsroom-about-content-section","components-newsroom-banner-section","components-06-customers-exo"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v27.1.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AI-driven chatbots are redefining customer engagement: Exotel\u2019s Shivakumar Ganesan \u2013 An Interview with Economic Times<\/title>\n<meta name=\"description\" content=\"Explore the evolving capabilities of chatbots and their potential to simulate human-like conversations by 2030, shaping the future of customer engagement\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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