Get Indian virtual phone number to grow your business in India and communicate with your customers using a regulatory compliant, scalable & reliable solution, from anywhere in the world.

Drive Reliable and Trusted Engagement at Scale

20 Bn+

Annual engagements over voice, messaging & video

1,15,000+

Agents on cloud

4 Bn+

Queries resolved by AI bots

125 Mn+

Hours of call duration

700 Mn+

People connected

CONVERSION

44%

Increase in Lead conversion rates

SAVINGS

30%

Reduction in call center costs

EFFICIENCY

4X

Customer supports agent efficiency

CSAT

60%

Improvement

AUTOMATION

85%

Customer queries resolved by bot

Trusted By

We help you connect no matter where you are in the world

Voice Services

Leverage our multi-circle voice solutions to connect with customers across India, ensuring clear and reliable communication.

Messaging Solutions

Whether you send transactional or promotional messages, our SMS, WhatsApp, and RCS services guarantee compliant and efficient delivery to your audience.

Pan-India coverage across 29 telecom circles with key operators in each region.

Reliability

Enjoy 99.99% API uptime, backed by 17 data centers and robust multi-cloud deployments across India.

Scalability

Our cloud-based solutions grow with your business, handling increased volumes effortlessly.

Compliance

Maintain compliance within India's regulatory framework with our Unified License for Virtual Network Operators (UL-VNO).

Privacy

Advanced phone number privacy solution protects your customer's privacy.

Engagement

Connect with customers in their preferred languages, enhancing personalization and reach.

Your Ultimate Communication Solution for the Indian Market

SMS Services

  • Domestic SMS for local reach
  • ILDO SMS for international messaging

Voice Services

  • India Fixed DID and India Mobile DID through multiple operators for multi circles

Advanced Communication Tools

  • WhatsApp Business API (WABA)
  • Rich Communication Services (RCS)
  • VoiceBot for automated conversations

Bypass the Barriers: Fast-Track with Exotel

Speed to Market

Concentrate on innovation and customer service, leaving regulatory challenges and the complex licensing process to us.

Cost Efficiency

Skip hefty entry fees and uncertain ROI with a cost-effective collaboration.

Infrastructure Access

Utilize established interconnection points (POIs)  and operator relationships for quicker setup.

Frictionless Integration for Maximum Efficiency

Exotel adapts to your unique requirements, offering varied levels of service integration for a seamless customer engagement. From minimal API integrations for basic SMS services to comprehensive, fully automated systems for customer lifecycle management,  our solutions are flexible to suit your needs.

Minimal

Simple API for SMS services, both domestic and international.

Standard

Virtual SIP trunk connections with four telcos, supporting multiple locations.

Advanced

Platform integrations, including voice calls, chatbots, and VoiceBots.

Comprehensive

Automation for the entire customer acquisition and lifecycle processes.

Proud to be Leader on G2 Crowd

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