Exotel for Small Businesses

EXOTEL FOR SMALL & GROWING BUSINESSES

Flexible & Affordable Cloud Communication Platform

Make the most of your small team’s time and energy with Exotel. Increase sales & support efficiency, and improve customer communication.

 

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How Exotel can Help Your Business

Set up a cloud call centre in minutes

 

With Exotel, you can set up a call centre on the cloud within minutes. There’s no need to purchase bulky, expensive equipment – all your agents need is a phone to get started. Our plans start at ₹5,555.

 

The best thing about Exotel was going live with our call centre after just one day of testing. It was quick and seamless.

Saurabh Kochhar
Co-Founder & Managing Director, Printvenue

Sound professional with IVR

 

With Exotel’s affordable IVR service, you can set up automated greetings, specify working hours and route calls to the right person automatically. All of this can be done using our drag and drop builder – no code required!

 

Our IVR greeting automatically tells customers who they’ve reached and what we do. It sounds professional, and is helpful & time-saving.

Karthik Palaniappan
CEO, August Academy

Advanced features at a low cost

 

Access advanced features that help you improve customer experience & agent productivity at a low cost – our plans start at 5,999. Includes access to cloud communication APIs, CRM integrations, autodialer, call analytics, automated reports and more.

 

Exotel is a blessing for startups & small businesses. They don’t let you miss even a single customer. Brilliant Product, Great Support, Awesome Team!

Tarun Sharma
Head- Operations, Box8

Improve your sales & support efficiency

 

Integrate your CRM or Helpdesk app with Exotel to create a single source of truth, increase agent productivity and manage customer data better. We offer integrations with popular CRM & Helpdesk apps like Zoho, FreshDesk, LeadSquared, and more.

 

Exotel’s integration with our CRM, Leadsquared, has been extremely helpful. It has helped us move fast, keep track of deals & improve our sales process.

Karthik Palaniappan
CEO, August Academy

Perfect your pitch & sell better

 

Keep a close eye on how agents are pitching your product/service and how customers are reacting to it. With Exotel, you can access call recordings easily – this enables you to train your agents better and keep working on your pitch.

 

The call recording feature has been a gold mine of data for our business. We’ve been able to uncover amazing insights & improve our coaches’ efficiency by 6X.

Swati Bajaj
Principal Product Manager, HealthifyMe

Gain visibility & insights

 

Get a 360-degree view of your customer conversations & accurately track each and every KPI for all your agents. Exotel offers the insights you need to improve processes and increase agent productivity.

 

 

By tracking calls, we have been able to reduce unnecessary calls happening between a delivery executive and a customer.

Rajkishan Udapudi
Operations & Strategy, Swiggy

Here’s how growing businesses use Exotel to streamline customer communication


Box8 uses Exotel to interact with their customers


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How Epigamia set up a remote support centre for their D2C platform in 20 minutes


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How GamesKraft uses Exotel to Reduce their Support Queries by 20%


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Want to find out more about how Exotel can help?

The Exotel Advantage

Why Exotel is the most reliable cloud communications platform in Asia

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Security

ISO 27001:2013 certified information security management system

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Innovation

Gain competitive advantage with our patented solutions

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Quality

Best success rates, voice quality and reduced latency

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Scale

Grow at will, expand without worrying about infrastructure

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Reliability

Best in class uptimes of 99.94% including operator uptimes

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Support

24×7 customer support via phone, email and Twitter