With Exotel, you can set up a call centre on the cloud within minutes. There’s no need to purchase bulky, expensive equipment – all your agents need is a phone to get started. Our plans start at ₹5,555.
The best thing about Exotel was going live with our call centre after just one day of testing. It was quick and seamless.
Co-Founder & Managing Director, Printvenue
With Exotel’s affordable IVR service, you can set up automated greetings, specify working hours and route calls to the right person automatically. All of this can be done using our drag and drop builder – no code required!
Our IVR greeting automatically tells customers who they’ve reached and what we do. It sounds professional, and is helpful & time-saving.
CEO, August Academy
Access advanced features that help you improve customer experience & agent productivity at a low cost – our plans start at 5,999. Includes access to cloud communication APIs, CRM integrations, autodialer, call analytics, automated reports and more.
Exotel is a blessing for startups & small businesses. They don’t let you miss even a single customer. Brilliant Product, Great Support, Awesome Team!
Head- Operations, Box8
Integrate your CRM or Helpdesk app with Exotel to create a single source of truth, increase agent productivity and manage customer data better. We offer integrations with popular CRM & Helpdesk apps like Zoho, FreshDesk, LeadSquared, and more.
Exotel’s integration with our CRM, Leadsquared, has been extremely helpful. It has helped us move fast, keep track of deals & improve our sales process.
CEO, August Academy
Keep a close eye on how agents are pitching your product/service and how customers are reacting to it. With Exotel, you can access call recordings easily – this enables you to train your agents better and keep working on your pitch.
The call recording feature has been a gold mine of data for our business. We’ve been able to uncover amazing insights & improve our coaches’ efficiency by 6X.
Principal Product Manager, HealthifyMe
Get a 360-degree view of your customer conversations & accurately track each and every KPI for all your agents. Exotel offers the insights you need to improve processes and increase agent productivity.
By tracking calls, we have been able to reduce unnecessary calls happening between a delivery executive and a customer.
Operations & Strategy, Swiggy
ISO 27001:2013 certified information security management system
Gain competitive advantage with our patented solutions
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter