Experience the new CX
Discover how Exotel is redefining customer experience with AI-powered solutions that blend intelligence, speed, and empathy.
AI-human harmony in CX: from vision to outcomes
19th Nov 2025 | 1–1:30 pm
Join Sachin Bhatia, Co-founder & CEO of Exotel, and Kunal Sanghavi, Chief Digital & Information Officer at Muthoot Finance, for a candid session on aligning AI innovation with real-world business goals — and what it truly takes to make AI-human collaboration work in customer experience.
Sachin Bhatia
Co-founder & CEO, Exotel
Kunal Sanghavi
Chief Digital & Information Officer, Muthoot Finance
WHAT
A BOT!
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POD*
Experience it live
Chat with our AI bot. Win AirPods.
Visit us at Booth #305 and have a live conversation with our AI-powered customer experience solution. The most impressive interaction wins a pair of Apple AirPods Pro.
See how Exotel's AI understands context, handles complexity, and delivers outcomes — not just responses.
*T&C apply. Contest valid at the booth during event days only.
Take the next leap into the future of CX
Exotel brings together the power of AI and the warmth of human connection to create customer experiences that are faster, smarter, and more empathetic. Our platform is built on three core principles.
Intelligence
AI that understands context, sentiment, and intent — making every interaction smarter.
Know More →Harmony
A future where technology and humanity work in perfect balance to delight customers.
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