Voice broadcasting is a mass communication technique which you lets you send automated calls to a large number of people at once. You can use call blasting service for notifications, alerts, offers, announcements, surveys and more. You can also record the customer responses by implementing a simple IVR in the call blast.
Our Text to Speech engine can speak out the text you write, over a call, just like a human. Alternatively, you can also upload your own audio file.
With Exotel you can easily import your contacts by uploading a CSV file. You can add fields like name, company, phone & email.
Make better decisions & track performance by analyzing daily call reports. All these reports are real-time & detailed.
Just drag-drop applets and build your call flow. Don’t wait for developers to code them.
Bulk voice calling campaigns tend to have a better ROI because of the higher level of personalization & engagement.
Voice broadcasting helps you to reach a large audience easily with only a few clicks.
Use personalization to take customer experience to the next level. Make every call count.
The best part about the broadcasting campaigns is that you can schedule them ahead of time. This helps companies stay organized.
Calls have a better response rate as compared to channels like email or SMS to elicit a response for large scale market research surveys.
Trigger a call campaign right after an event to gather user feedback when it is still fresh in their mind.
Educate your target audience about your product or a new feature with the power of a call.
Trigger a call campaign to the candidates with a list of questions based on the position they’ve applied for. This serves as the first level of candidate filtering.
After the initial setup, it just takes 2-3 minutes to send out a voice broadcast campaign.
You don’t need anything apart from a working computer and an internet connection. You can deploy a voice broadcasting campaign in less than 15 minutes.
Yes, voice broadcasting is completely legal in India. You just need to make sure that your calls are scheduled between 9 am and 9 pm.
We know that it’s unlikely that everyone on your list will pick the call at a given time. To ensure nobody is missed you can set a retry logic. So if the call isn’t picked, another call is triggered after some time.
To know more about this, schedule a callback from our product experts.
No, there’s no limit on the number of people you can target per campaign.
You can download the complete report with the status of each call on the dashboard. This will help you understand the impact of your call campaigns.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
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