Making a change,
one SMS at a time

SMS is the most effective, non-intrusive and cost-effective way to communicate with customers. Set up an SMS sender-ID and get started in less than 30 minutes.

Pick the type of SMS that is right for your business

Transactional SMS

If you are looking to communicate with your customers, this is what you need.

Promotional SMS

Send out an SMS to your potential customers, with an offer they cannot refuse.

Transactional opt-in SMS

Not purely transactional messages but sent only to those who have opted in.

SMS Products

We are an easy to use, reliable SMS platform. Here are our Business SMS products for your business.

Bulk SMS Campaigns

You can use bulk SMS to communicate with a large number of customers at the same time with ease.
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OTP verification

Implement two-factor authentication for customer safety. Send them an OTP SMS.

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Appointment Reminders

Remind your customers about upcoming appointments and engagments with a timely SMS,

Billing & Payment

Remind your customers about upcoming payments and bills to ensure that they pay on time.

Survey & Feedback

Get your customer’s input to ensure you have the best user experience.

Status updates

Give your customers regular updates on the status of their orders


Simple & Easy-to-use API to send SMS
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Exotel SMS platform for business

Internationally available

Connect with your customers in more than 190 countries across the world

Built for scale

Grow your business. Allow us to take care of the infrastructure

Best delivery rates

Assured low latency and best delivery rates in business

Detailed reporting

Clear and detailed reporting on the status of every single SMS

Customised sender-ID

Instantly assigned sender-ID. Brand it according to your business needs

Well-documented APIs

Use our REST APIs to integrate text messages into your apps, website, status updates, etc.

What our customers have to say

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Satish Chugh

Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

Senior Manager- Last Mile Design, Ekart


Try Exotel free for 15 days

Get $ 15 worth free call & SMS credits

The Exotel Advantage

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

24×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

E-book: Cloud telephony in a nutshell

If you’re unclear about how cloud telephony can help your business, start here. In this ebook, we discuss the various options and concerns that a business faces while considering the use of cloud telephony. We aim to help you make a decision that is right for your business.

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX. Let us show you how!