Exotel Zoho PhoneBridge Integration
Empower your agents by using our all-new integration with Zoho Phonebridge
Increase efficiency by giving your agents a seamlessly integrated platform to work with.
Empower your agents with the data required for personalizing communication.
Gather insights on your agents’ activities and measure KPIs accurately.
Track and follow up on each and every missed call.
Initiate calls from within any Zoho One app in just a single click
Get a notification for every incoming or missed call.
Each call is recorded and stored under the contact’s profile.
Create follow up tasks after each call & never miss an opportunity.
Get access to detailed reports that give you the insight required to improve processes.
Get a pop-up with relevant details about the customer while making/receiving calls.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day