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Customer communication simplified for NBFCs

Industry-leading call pick up rates. Customer experience guaranteed.



Phone solutions for BFSI

Here’s how Exotel can help with your customer communication for all stages of the customer journey

Customer acquisition

Dynamic caller for BFSI sector

Improve sales conversion on your website by 18% with Click to Call

Exotel’s Dynamic Caller ID improves call pick up and conversion rates by 20%

Automate the application status to receive real-time updates via SMS

Customer engagement

Automated reminder calls for bfsi

Make customer onboarding pleasant and quicker by automating frequently asked questions.

Get the customer up to speed with new schemes and policies with automated calls.

Automate collection reminders with intelligent systems for pre-due date and post-due date scenarios.

Customer retention

Operational cost optimization for bfsi

Boost customer satisfaction by eliminating long call queues with Smart IVR

Monitor agent etiquette with customers to provide the best experience

Obtain proof of attempt or proof of persistence to monitor agent productivity

Exotel services have been able to scale successfully to meet the demands of our fast growing FinTech business. They provide us with the flexibility to easily execute transactional communication for existing customers and marketing communication for potential customers.
Neena Acharya
Director of Engineering, Capital Float

Let us show you how you can implement this for your company

Exotel improves customer experience & increases efficiency for BFSI and NBFCs



Our data centers are in India, and we are compliant with all the security statutes recommended for enterprises



Exotel is powered by AWS and is highly scalable in nature



We have the best uptimes in the industry at 99.9996%


Best Support

18*7 dedicated support over calls, email, and Twitter



Getting started to call flow setup takes only minutes



No infrastructure maintenance or real estate costs

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.