Auto Dialer Software for Businesses

Auto Dialer Software

Supercharge your outbound calling using our Dialer Software. Automate outbound calls & increase agent productivity.




What is an auto dialer?

An autodialer or automatic phone dialer is a special type of outbound dialer software which helps to dial out a set of contacts automatically. Depending on the call flow, you can play a greeting, ask for an IVR input & more. All the calls can be assigned to different agents depending on certain conditions.

How an auto dialer can boost your business communication


Saves time

Placing manual outbound calls for a large number of customers is time-consuming. An automatic outbound dialer ensures a streamlined and scalable outbound calling process.


Reduces manpower

Auto dialer software helps cut down on manpower by significantly increasing agent productivity, thereby enabling companies to achieve more with fewer resources.

auto-dialer-software-for-call center

Increases sales

An auto dialer significantly increases a company’s sales as it can make more number of calls than a human agent in the same period of time, and also can make calls in parallel. Hence, resulting in more sales


Increases revenue

Using an automated dialer software, businesses can generate and convert more leads, ultimately resulting in higher revenue.

Features of an auto dialer


Call recording

Auto dialers enable to track all conversations with call recording. The recordings can be utilized later for quality and training purposes.



Create personalized customer call experiences using IVR. It enables you to collect information which can be used later to connect customers to the right agents faster.


Call reporting

Keep a close tab on how your business phone system is performing with daily and weekly call reports.

Auto dialer for call centers


Lead generation

Phone calls still remain a very effective channel for generating leads in B2B & B2C scenarios. Dialers can help in optimizing the complete lead generation process.



Taking customer feedback is quite crucial for growth & superior customer experience. It’s proven that feedback calls tend to get better responses when compared to emails & SMS.


Lead Nurture

In the case of inbound leads, the lesser the response time, the better is the conversion rate. A dialer software helps you to qualify & nurture the leads faster.

Advantages of using an auto dialer system


No manual number entry

No need to dial each customer’s contact number manually. Auto dialer does the dialing, while your agents can focus on talking and winning customers.


Reduced effort

Making manual outbound calls to a large number of customers every single day is prone to errors. Customer’s contact file can be imported to your auto-dialer system to avoid this problem.


Report analysis

Understand how many calls were answered, which agent took the most number of calls from Exotel’s detailed reporting.


Seamless data collection

An auto dialer software is helpful to send out surveys to a large group of people. It can be integrated with your CRM to collect results seamlessly.

Try Exotel’s auto dialer software free for 15 days

Get free Call & SMS credits on sign-up

Asia’s most innovative companies use Exotel

Chirag Patel

Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.

Engineering Manager, 1mg

Shashank ND

We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.

Co-Founder & CEO, Practo

Prateek Jain

The number masking feature has been a very worthy addition to making our customer experience even better.

Former Associate Director - Driver Experience, Olacabs

Kumar Vinod

We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.

Senior Manager - Operations, redBus


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.

Senior Manager - Operations and Strategy

Praveen Kumar

Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.

Assistant Vice President, Quikr Services

Satish Chugh

Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.

Senior Manager- Last Mile Design, Ekart


Cloud Telephony for BFSI Industry

Are you a banker, stockbroker, or related to any financial institution? Then this whitepaper is for you. Know how cloud telephony can enhance your business productivity and streamline day-to-day operations.


Why Exotel

Here’s why you should use Exotel’s auto dialer software


No installation cost

No extra charge for infrastructure or setup


Integrate easily

Integrate our APIs seamlessly with all the leading CRMs in the market.


Best-in-class features

Features like call recording, call tracking, IVR & more


In-depth Analysis

Get all relevant call reports, live analytics, and campaign reports


How do auto dialers work?

An auto dialer fetches contacts from the database (the contact list you’ve uploaded) and automatically dials them depending upon on the status of the last call.

Can I get the call recording?

You can download all the call recordings from the Exotel’s dashboard. After a call, the recordings can be accessed for a period of 6 months.

How to set up an autodialer?

To set up an autodialer you need to first upload the contact details, set a call flow and assign agents.

How many contacts I can dial at a time?

There’s no limit on the number of contacts you can dial using an outbound dialer.

Would I require any additional hardware to get started?

No, you don’t need any additional hardware to get started. You’ll just need a browser and an internet connection.

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.


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