Exotel Co-Creation Services

Exotel Co-Creation Services

Let’s build better customer-centric solutions, together

Get the perfect customer experience solutions designed, built and deployed via Exotel’s co-creation team. Use our 10+ years of cloud and cross-domain expertise to your advantage.

 

Exotel Co-Creation services

Exotel’s co-creation services

 

Co-creation is an Exotel services initiative that works alongside enterprises as an extended tech arm. We build, test,       and maintain scalable and future-proof engagement solutions for you via our industry expertise.

 

Exotel’s co-creation services

 

Co-creation is an Exotel services initiative that works alongside enterprises as an extended tech arm. We build, test, and maintain scalable and future-proof engagement solutions for you via our industry expertise.

How it works

Decide project requirements and goals with co creation
1

Decide on a goal

We work with you to scope out the project requirements & arrive at the goal(s).

2

Co-design & build the solution

We design and build the solution, and make adjustments wherever required.

Co-design & build the solution with co creation
Test for bugs with Exotel's Co creation
3

Test for bugs

We carry out rigorous testing and make sure the solution is ready to go live.

4

Take it live

We take the solution live and actively monitor it to ensure smooth operation. We fix bugs wherever necessary.

Take it live

Benefits

build any tech solutions with exotel's co creation service

Created the DBOM way

Work with Exotel experts to design, build, operate, and maintain (DBOM) any tech solutions that scale and deliver delightful customer experiences.

deploy custom solution with co creation

Go to market faster

Save time and resources & go to market faster by testing and deploying custom solutions at lightning speed.

future proof investments with co creation

Future-proof your investment

Leverage the latest tech in the market via Exotel’s co-creation team. Ensure that the solutions you build stay relevant in the future.

tech resources always available with co creation

An extended tech arm

With always-available tech resources, co-creation takes complete ownership of your projects whenever needed.

The Exotel Advantage

Know why Exotel is considered as the most reliable enterprise cloud communications company in India and Southeast Asia

Superior Quality

Best success rates, voice quality and reduced latency

Scale at Ease

Grow at will, expand without worrying about infrastructure

Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

Best Support

18×7 customer support via phone, email and Twitter

Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

Extensive Reporting

Easy to understand, detailed reports sent every day

Here’s what our customers have to say

Chirag Patel


Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.


Engineering Manager, 1mg

Shashank ND


We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.


Co-Founder & CEO, Practo

Prateek Jain


The number masking feature has been a very worthy addition to making our customer experience even better.


Former Associate Director - Driver Experience, Olacabs

Kumar Vinod


We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.


Senior Manager - Operations, redBus

Rajkishan


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.


Senior Manager - Operations and Strategy

Praveen Kumar


Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.


Assistant Vice President, Quikr Services

Ranjana DK


An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.


Sales and Marketing Manager, T0rq03 Sports & Adventures

Satish Chugh


Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.


Senior Manager- Last Mile Design, Ekart

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Find out how Exotel can work for you. Set up a call.

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