Bringing order to the sales process with cloud telephony

The real estate market is largely unorganised. The entire sales funnel and the customer communication is highly fragmented. Even in the case of large builders and real estate developers, there is not much emphasis on the customer communication process. As a result, a lot of leads get lost in the clutter. Cloud telephony can organise that for you and bring order to the process.

Some ways in which we help real estate companies

1
Streamlined customer communication – Linking your customer support and customer communication number to Exotel means you can have a single streamlined platform for calls and SMS. You can add multiple agents and brokers to your account and transfer calls to them based on the user’s input. All the callers will be greeted with a professional IVR greeting. No call aka potential customer will be lost in the clutter. Every single call answered and missed with be tracked in the system.
2
Targeted promotions – Using SMS, you can run targeted marketing campaigns to relevant customers instead of sharing everything with everyone.
3
Measured marketing spends – Most real estate ads have a phone number which is the call to action of the advertisement. Using different virtual numbers on ads helps you figure the medium that delivers the best ROI for your spends.

Popular Use Cases

  • Automated calls & SMS
  • Number masking
  • Marketing ROI

Some customer success stories


How Apartment Adda uses Exotel to manage apartment societies and keep them up to date.


Read Story

Resources

Automated Calls vs SMS Reminders: Why calls win

Millennials might prefer SMS over calls, but statistics prove that when it comes to reminders, calls reigns supreme.This white paper helps understand the unique ways in which automated calls can be used for reminders



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We take away some of the biggest pain points of traditional systems like EPABX.

 

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