Shashank Todwal is a young entrepreneur who decided to start UMS Tech Labs after stumbling across Entrepreneurship and opportunities to build something of his own from his days at BITS Pilani-Goa campus. He had fortified his experience in Google Apps and soon was a certified developer and reseller of Google applications and one by one picking up customers, he decided to build his own company from his very own hometown Nashik. Their forte lies in building Cloud-based solutions for their customers.
I was and am still a technology consultant for a company which was looking to use a telephony solution for their requirements. I was searching and came across Exotel, started playing around with the product, and really liked the features and dashboard. After suggesting it to my client realized that there are a lot of possibilities by the Exotel platform and kept on exploring and trying new things. After a conversation with Shivku, we realized we wanted to partner further and work with Exotel with some of our customers and slowly it built up from there.
Revenue wise we have seen a 40% increase thanks to Exotel, and customer-wise around 80% growth via Exotel’s platform, that are good numbers, but we feel there is a lot more possible.
Let’s break that into 3 parts:
We as a company have really learnt how to tackle larger problems of scalability, reliability and get deep into architecture level solutions to your customers’ issues, which has helped all of us grow as individuals and us as a company.
The exciting part about working with the Exotel app bazaar is the possibility of talking to new businesses, ventures, owners who all are so smart in their own way and typically the Exotel customers, if I may say so, are really not as painful, they value technology and the effort we put in, and define their requirements very well. It’s a pleasure to work with such companies.
“The reason to recommend anyone to work with Exotel as a partner is simple, it comes down to the people and kind of technology you guys have built. Being in Nashik allow us to pass our reduced cost benefit to our customers but, working with Exotel, makes us literally feel we are in Bangalore.”