Call API

Call API is the smartest way to make a call
from your app.

 

 

call api - exotel
call api from exotel

Why Voice?

Voice is the best way to communicate with your customer. It is personal, quick and above all, human. Leveraging voice communication has now become simple. You can keep a track of conversations for greater customer insights using voice.

Craft Call Experiences With Exotel

With Exotel, you can make voice the face of your company’s communication. You can build call flows that programmatically decide the way your customers get to experience calls. Control, customize and change the way you interact with your customer using Exotel’s REST APIs.

Advantages of Using Exotel’s REST APIs

Our REST APIs are designed to give your existing app and website Voice in a matter of minutes. Build high-quality communications apps in the cloud. Scale without limits. Using our REST APIs you can:

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Direct your Customers to an Automated App:

Greet your customer by connecting them to a pre-recorded voice via our Call API. Remove the need for manual efforts and connect it to an employee only when necessary.

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Connect Your Customers and Your Team:

Give your callers options to navigate. Depending on what your customer needs, he can get connected to the right person in no time!

How Our Customers Use Our Voice API

Ola uses Voice API to connect drivers to customers

Read More

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RedBus uses Exotel to automate cancellations

Read More

Babajob empowers job seekers to search for jobs using Exotel smart IVR

Read More

What Our Customers Have to Say

Rajkishan


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.


Senior Manager - Operations and Strategy

Prateek Jain


The number masking feature has been a very worthy addition to making our customer experience even better.


Former Associate Director - Driver Experience, Olacabs

Satish Chugh


Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.


Senior Manager- Last Mile Design, Ekart

Shashank ND


We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.


Co-Founder & CEO, Practo

Praveen Kumar


Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.


Assistant Vice President, Quikr Services

Kumar Vinod


We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.


Senior Manager - Operations, redBus

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Try Exotel

Sign-Up to get free Call & SMS credits

The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

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Superior Quality

Best success rates, voice quality and reduced latency

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Scale at Ease

Grow at will, expand without worrying about infrastructure

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Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

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Best Support

18×7 customer support via phone, email and Twitter

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Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

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Extensive Reporting

Easy to understand, detailed reports sent every day

E-book: Guide to set up a cloud call center

One of the most common questions we get asked by our customers is – how can I set up a simple call center? Is cloud telephony my best bet? How long will it take & how much does it cost? We answered these questions in detail in this ebook.

 

 

Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

 

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