Connect easily and instantly with your customers through our reliable bulk SMS Gateway service. Choose an SMS category that works for your business needs and level up your customer engagement with Exotel today.
An SMS gateway is an interface that allows a computer to send and receive text messages between two SMS-capable devices. When you integrate the SMS Gateway API into your platform, you will be able to start sending bulk SMSes from your existing web-enabled device. For instance, you could send an SMS from your computer to a smartphone and vice versa.
SMS Gateways are API-based integration between various applications, networks, and databases. Once the integration is done, the SMS gateway translates the message sent into a compatible form for delivery over the network that will reach the recipient.
Businesses use the SMS gateway service to efficiently and easily send bulk SMSes in seconds to their large customer base. For instance, marketing teams can send or schedule promotional messages for their customers from the interface they are familiar with, right from their laptops/desktops or even mobile devices. Some of the ways in which businesses use SMS gateway include:
Integrate Exotel’s SMS Gateway with your application stack and immediately start your SMS campaigns with just a few clicks.
Our smart SMS Gateway technology and intelligent SMS routes ensure that you experience the best delivery rates and speed in the industry.
With our intuitive and user-friendly platform, set up SMS campaigns within minutes and send personalised messages to large audiences with ease.
Send promotional, transactional or OTP SMSes right from your existing platform, website, or app.
Send static and dynamic SMSes based on your needs from your familiar interface.
Once you set up the SMS API gateway, schedule and automate your messages efficiently.
Access granular reports and live data on delivery, open rates, etc. to effectively measure campaign performance.
Choose your own custom sender-id, make your brand stand out among the crowd of messages your customers receive.
Exotel's API documentation and implementation process is extremely simple and easy to follow. There were no hassles in setting it up. We use other cloud telephony platforms as well but Exotel gets a big thumbs-up from us for their ease of use.
We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.
The number masking feature has been a very worthy addition to making our customer experience even better.
We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.
Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.
Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.
An excellent, user friendly and cost effective platform. Automations make it very easy for the caller and receiver to interact efficiently. We are truly glad to have moved to Exotel.
Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.
Best success rates, voice quality and reduced latency
Grow at will, expand without worrying about infrastructure
Best in class uptimes of 99.94% including operator uptimes
24×7 customer support via phone, email and Twitter
Sign up and get started in less than 30 minutes, integrate easily using our REST APIs
Easy to understand, detailed reports sent every day
You can find a number of providers offering a range of SMS services to suit your business needs. But are they guaranteeing the security of the data you share with them, specifically customer data? If they only offer protocols like HTTPS or REST APIs, they are just scratching the surface. From a decade of learning with the best and offering leading security standards for the largest of players across e-commerce, marketplaces and logistics, we put together a handy playbook to help you make an informed choice.
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