Exotel Zoho Phonebridge Integration
One of the biggest challenges which the SaaS ecosystem faces in the present world is deprecating value propositions with time. This happens because of companies working in silos. While each of these companies is delivering awesome applications to their respective customers and solving their problems...
How we Slack at Exotel

We love automation. We always have. Our motto has been – if it’s repetitive and can be automated, don’t waste your time on it. So, for us, falling in love with slack was absolutely inevitable. We first signed up for Slack well over a year…

Radio Advertisement ROI – How we measured it using Exotel & Google Analytics

As a SaaS company, marketing at Exotel has largely been “online” and internet focussed. We have been experimenting with offline marketing mediums lately and last week we ran our first radio advertisements. If you haven’t heard them because you’re not in Bangalore, you can hear…

Cloud Telephony for Marketplaces – Simple Call Logic with Exotel & Google Spreadsheet

Number Mapping – No coding required One of the biggest benefits of cloud telephony and Exotel is that it allows you to set up seemingly complicated call flows and logic in a matter of minutes. If you’re familiar with how traditional systems like EPABX or…

How we integrated Exotel with Freshdesk and Pipedrive

Sync your phone system and ticketing software & CRM — Exotel Click2Call Chrome Extension We use Exotel (the product) at Exotel (the company) for all of our customer communication. We are big believers in eating our own dog food. This is, in fact, the best way for…

Never Miss a Customer Call

Integrate Exotel with your Helpdesk Software to Never Miss a Customer Call Every business that works with Exotel, irrespective of the size or nature of their business, wants to ensure one thing – never miss a customer call. It doesn’t matter if that call you…

Make calls at the speed of thought with Exotel’s Chrome plugin

Most of us find the few steps between intent and action to be annoyingly long. We’d like to complete the repetitive, routine stuff asap and get to the important ones. So it is with making a call as well. For eg: Once you’ve decided to…

How Exotel helped an online GRE training platform to customize it’s telephony support [Guest Post]

[Guest post by Anand Kannan, Managing Director and Co-founder of Valued Epistemics Pvt. Ltd] At GREedge, we have had our challenges with the right telephony system. As a technology innovation and R&D driven Online Training firm we offer a highly personalized and unique service that…

Inefficient Lead Management = Negative Impact on your Cost and Revenue

Lead Management and Aggregation is a common concern for every business that is starting to evolve. We, at Exotel, experienced this problem during our early days. We wanted a tool that can aggregate leads from various sources (Emails, Calls, Websites) at one place. In addition,…

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