We’ve raised funds (and the bar!) – We’ve raised 35 million USD in series C funding

September 29, 2021

I come bearing some exciting news! We are inching closer to our goal of building a world-class cloud-based customer engagement platform. We have raised Series C funding of $35 million from IIFL AMC, Sistema Asia Fund, CX Partners, Singularity Growth Opportunities Fund, A91 Partners & Blume. Arun Sarin, Ex-CEO of Vodafone has also joined the round as an angel investor and a mentor.

Our customers are our driving force and we really appreciate your continued support on this journey.

What does this mean for you?

Exotel & Ameyo recently merged to build a world class cloud-based customer engagement platform. Our desire to enable enterprises with the best in customer engagement is one step closer to reality. We’re building the market’s first cloud based full-stack engagement suite by bringing in Ameyo’s contact center capabilities on top of Exotel’s cloud communication infrastructure. The platform will offer an easy way for businesses like yours to switch to the cloud and will enable you to communicate with customers over voice, chat, SMS, WhatsApp, and video without losing context.

The convergence of customer data coupled with conversational AI capabilities will enable enterprises to monitor conversations, build smarter bots and assist customer service teams in realtime.

In short, the best is yet to come.

Read the official press release here.

Shivakumar Ganesan
Written By
Shivakumar (Shivku) Ganesan is the Co-founder & CEO of Exotel.

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