We have exciting news! – A91 partners + Exotel

December 10, 2020

We are excited to announce that Exotel has raised a growth capital from A91 Partners, a leading growth stage venture capital firm. IndigoEdge was Exotel’s exclusive advisor. With the addition of A91 Partners and their investment, Exotel is closer to our goal of bringing cutting edge customer communication technology to the fastest growing companies in southeast Asia.

Association with A91

When we started Exotel 9 years ago, we wanted to enable companies with cutting edge tech that puts customers first. So far, we’ve done that in style: profitably and sustainably.

A91 partners are experienced investors. Their team is very nuanced in picking, advising and nurturing companies. Their funding is a validation that our strategy is unique, real and something that the customers and markets want. A91 is a large sized investor with long term patience. For example, these are their core beliefs. “Make commitments, not bets” is aligned with our own value of commitment.

What next?

Over the last nine years, we have grown to be Asia’s fastest and the largest cloud telephony platform – Enabling over 4 billion customer interactions for our 4000+ customers. With your trust, during the last financial year, we exceeded 120 cr in revenues and were also profitable. With your continued support, we plan to be an end to end customer communication platform that puts customer experience first.

Hardware silos are destroying customer experience. With employees spending more time away from the workplace, Exotel’s platform lets companies break these silos down and build personalized and timely customer engagement across customer support, marketing, operations and sales. Cloud communication systems have become the new standard in maintaining great customer experience and we are at the forefront.

Over the next couple of years, we will be working on bringing exciting new platform APIs for developers to work with and significant upgrades to our Artificial intelligence capabilities. We will also be launching products for BFSI customers and operations in new geographies around Asia. We want to be able to do all of this faster and quicker.

Today is the Day One of our new normal in delivering the best communication tech.

Shivakumar Ganesan
Written By
Shivakumar (Shivku) Ganesan is the Co-founder & CEO of Exotel.

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