Here’s A Feature That Will Impact Your Customer Experience For Good: Call Forwarding

A seamless communication system is a foundation upon which the success of a business is built. Not only does it ensure that the information flow across various verticals is consistently maintained but it also helps organizations grapple with multiple networking complexities on a real-time basis….

Using Cloud Telephony to Build a Better Customer Experience in the Real Estate Industry

Real estate is a vertical that has not witnessed the penetration of technology the way some of the other industries have. However, research shows that when it comes to real estate decisions, one of the first things that a potential buyer or renter does is…

[Infographic] How to Automate Your Hiring Process

Hiring is one of the major challenges faced by any organization. Businesses lose productivity as they still struggle to find the right people due to the conventional hiring processes which may take weeks to months to find the right candidate. And, what about the steep…

A Detailed Guide on Automated Calls
A proper channel of communication is the very lifeline upon which the success or failure of a business depends. However, personalised communication might not always be possible, and in a few scenarios, it need not be either. An automated phone call serves as an instrument...
Understanding How Click-to-Call Solutions Work – from the Inside Out

“It’s supposed to be automatic, but actually you have to push the button.”                                                                …

How Technology is Silently Enabling Aspiring Entrepreneurs

“Just call me Angel of the morning, angel.” Isn’t it surprising how songs just become a part of our lives? Either as a witness to some happy moment or something that keeps you motivated and focused on achieving something bigger- like a new business idea….

8 Startup Challenges Every Entrepreneur Should Be Aware Of

Harbouring an idea in your head is one thing. Taking the leap of faith to execute, nurture and grow the idea is an entirely different ball-game. It calls for a new tribe of people that we call –  Entrepreneurs. Fortunately, this breed seems to be…

The What, Why, How of Call Alerts: Be Emergency Ready

During business emergencies, two things become important. The first is making sure that all the stakeholders receive timely information about the crisis at hand and the second is to move fast and work on a solution. We live in an era of constant “pings” and…

How Pratham Books partnered with Exotel to make bedtime stories interesting

“There’s always room for a story that can transform kids to another place and broaden their imagination.” Bedtime stories have played a pivotal role in shaping our development process as children. One of the most beautiful early memories for a child is snuggling with a…

Dogfooding, what built Exotel

Dogfooding is an interesting exercise. Larry Alton says, “Uber does it, Twitter does it, and a number of other companies do it. It’s called ‘drinking your own champagne’.” Dogfooding at Exotel is how we built the product. For those of you who haven’t heard the…

Next

Try Exotel free for 15 days

Get Rs 1000 worth free call & SMS credits