Vijay
Written By
Vijay
[Video Blog] Hiring for Startups – the 3 step process to getting the right people to work with your company

Over the last 2.5 years, we’ve had the privilege of working with some of the most talented folks in the industry. And we’ve also had other startups ask us about our hiring process and what we did right. So, I’ve put together an ebook on…

Listen, Listen, Listen to your customer conversations – Call Recordings

It is very strange, that it’s taken me about 2 years to realize the great potential of the software that I have been selling at Exotel and one of its features – Call Recordings. It is a stable basic feature we provide in our software…

Have you tried a software for your business?

I used to come across a lot of people in India saying SME’s adopting software will always be DIM (Do-it-for-me) but then I thought hard about existing software users in India. Why would they use software day-in & day-out when they are not tech-savvy. That…

Software & CRM implementation in teams – 17 best practices

Did you fail the software you bought and spent time on? Have you thought ever, whether the problem was in the software or in something else when you discarded a software? It is one thing to buy a software, but another thing altogether to implement…

People on Demand, Call Center agents on Cloud

“What if you could hire and fire, and then again hire at will for your operations?” It’s a very provocative statement, the above one. It is the same as buying a SaaS software on the cloud. Let’s give an example of something you have done…

Aahar 2013, Bangalore, Exotel will be there!

Exotel presenting at AAHAR 2013, KTPO Exhibition Complex, Whitefield, Bangalore We are proud to be participating at AAHAR 2013, the famous event where many restauranteurs, food and beverage industry members will visit and participate and see some great products, and we hope to catch the…

Salesforce.com for India – Learning’s from “Behind the Cloud”

Behind the cloud 10 tips for startups from marc benioff – salesforce India from Vijay Sharma I picked up a bunch of learning’s that I noted for Exotel, and something I thought other start-ups should also pick up from this amazing play book from Marc…

2014 Elections India – Technology, Survey & Reach

Reflections of a young Indian who has seen both the elections of UP and technology It was the winter of 2012, but the temperature was already soaring in Uttar Pradesh with politicians fighting their lives out for the hot seat of Lucknow. In the dust…

IVR (Interactive Voice Response) System & Technology – Best Benefits & Use cases

What are the best IVR Number use-cases and how can you make your IVR smarter?   UPDATE: CLICK HERE TO LEARN MORE ABOUT IVR SYSTEMS. IVR (Interactive Voice Response) system & technology from Vijay Sharma The presentation will talk honestly about how IVR can be…

GPS Mobile app & Call Center for Traffic Problems in India

Traffic jams are an unavoidable facet of city life. There are multiple reasons for jams – potholes, blocked intersections, illegal parking, indiscipline driving and many more. All these traffic nuances have become an integral piece of daily conversations among people living in metro cities. Getting…

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