Ajay
Written By
Ajay
Why a call from an existing customer is more important than a prospective one – Customer retention

You’d be thinking about this no matter what sort of business you’re in, be it a product or a service. Somewhere on top of the food chain, someone always has to make a call on the time, energy, resources put into a) Acquiring New Customers…

Phone support for business – How a Call can change the way you work

  Some quick data on Telephone communication to put things in perspective Data suggests, with the growth of mobile, inbound sales calls will double from 30 billion to 60 billion in 3 years (source: Kelsey) In fact 61% of all mobile searches where a customer…

How LokSatta used Exotel during the Karnataka Legislative Elections 2013

We caught up with Gokul Janga, a technologist, with a strong belief that political awareness and involvement is a fundamental requirement for a better society. How did the idea of using Exotel come up? Being a core technologist, I have always found it interesting to…

Introducing the Exotel Switch – stop or start receiving calls easily

Here at Exotel, all of us use Exotel to run Exotel (it’s called eating your own dog food). We all end up answering phone calls for Sales, Support or sometimes both. Multi-tasking and fire fighting makes you forget to switch your device off on Exotel…

Top 5 things to Consider while buying a Cloud Telephony Product

With a lot of new entrants entering the cloud telephony space, it’s natural to be confused about which product to subscribe to. With one year of working with Exotel, I’ve noticed numerous people asking questions about how to go about choosing a particular product.  Here…

JustDial is going IPO, Exotel is going JustDial!

This Monday opened up to a beautiful sunny morning and the news of the JustDial’s IPO breaking in to confirm the rumours. JustDial has indeed conquered the Indian SME Market helping businesses get found – from Mumbai to Manipur , from Srinagar to Sivakasi. Today,…

App Store for Telephony? Introducing Exotel’s App Bazaar

We at Exotel are in the business of selling Smart Phone systems. The ideology comes from Shivku’s impromptu answer to a question(Question being :- “What’s the future of Cloud Telephony?”) during a conference. Technology is changing to a stage that now, we all have smart phones….

Top 10 reasons to use missed calls in India
"Give me a missed call when you are leaving the house and I will see you there." Doesn't this sound familiar? Late Dhirubhai Ambani tried his best to ensure that the call rates remain the cheapest but then why pay for something when you can...
Working out of a Virtual Office in India? 10 Tips from Entrepreneurs & Incubators

With the rapid growth of modern day start-up ventures, finding office space seems to be a painful task. With land prices hitting the roof in all the major metros of the country, Virtual offices seem to be an increasingly popular affair. So we caught up with a…

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