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Blog

3 weeks ago

Missed Call Marketing : The Beginner’s Guide (& Examples)

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" text_align="left" box_shadow_on_row="no"][vc_column][vc_column_text]Unlike call center campaigns, missed call marketing campaigns were born…

Gayatri Krishnamoorthy
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Blog

3 weeks ago

How companies can enhance their customer service using virtual numbers

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" text_align="left" box_shadow_on_row="no"][vc_column][vc_column_text]Timely and accurate customer communication has been a big part…

Varun Uday
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Blog

1 month ago

4 Examples Of How Businesses Can Use Inbound Calls for Lead Generation

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" text_align="left" box_shadow_on_row="no"][vc_column][vc_column_text]The fastest way for a prospect to express an interest…

Himanshu Gupta
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Announcement

Blog

1 month ago

Khamma Ghani Sa, Svāgataṁ & Swagat Hai

One of our primary goals has been to make Exotel accessible locally in different Indian…

Himanshu Gupta
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Blog

2 months ago

How Cloud Call Centre Software Helps You Scale Business Operations

[vc_row row_type="row" use_row_as_full_screen_section="no" type="full_width" text_align="left" box_shadow_on_row="no"][vc_column][vc_column_text]Establishing strong communication channels with your customer base is at…

Avani
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Blog

9 months ago

Here’s A Feature That Will Impact Your Customer Experience For Good: Call Forwarding

A seamless communication system is a foundation upon which the success of a business is…

Avani
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PRODUCT BLOG

Simple tips to run successful call campaigns

There are many factors that determine the success or failure of an outbound campaign – most lie in the right planning and preparedness of such campaigns…

PRODUCT BLOG

5 Reasons why SMS campaigns win over email campaigns

The one channel that lets a business reach out to their customers – irrespective of the mobile phone they’re making use of, is SMS …

CULTURE BLOG

From 24/7 customer support to 18/7 – Our journey so far

At different stages in our business cycle, we’ve seen customer happiness differently. Here’s an account of our journey through these phases …

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