App to app calling for business

APP TO APP CALLING

In-App Voice Calls

Globally available VoIP calls from within your apps



What is in-app voice calling or data calling?

Using this product, you will be able to integrate voice calling capabilities inside any app you build. These calls are directly connected to the person at the other end using VoIP. For example, a cab driver will be able to call a rider from within the app, without having to spend money on a voice call.

Who can use App to App calling?

Here’s how in-app calling can be used by different industries

 

Marketplaces

Connect buyers and sellers or peers using the app

Dating Apps

Keep conversations private and within the app

Cab aggregators

Driver & rider calling will be hassle-free from within the app

Hiring Platforms

Track recruiter & applicant conversations from inside the app

Ecommerce

Peer to peer selling becomes simpler with app to app calling

How it works

1

User clicks on call button in the app

2

Call gets initiated to the person at the other end

3

They can answer it within the same app

How does this help a business?

Secure

Every interaction is encrypted and all the sessions are secure. Built with an enterprise first focus.

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Economical

With data plans becoming cheaper than voice plans, this is a huge cost saving for both the company and their clients

Private

Since the calls are not routed via any phone number, the customer’s information remains safe and private

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Trackable

Since all the conversations are contained within the app, they can easily be tracked for all business purposes

The Exotel Advantage

Why Exotel is considered as the most reliable cloud communications company in India and Southeast Asia

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Superior Quality

Best success rates, voice quality and reduced latency

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Scale at Ease

Grow at will, expand without worrying about infrastructure

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Superior Reliability

Best in class uptimes of 99.94% including operator uptimes

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Best Support

18×7 customer support via phone, email and Twitter

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Simple to implement

Sign up and get started in less than 30 minutes, integrate easily using our REST APIs

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Extensive Reporting

Easy to understand, detailed reports sent every day

Asia’s most innovative companies use Exotel

Rajkishan


Exotel's automated calls have helped in increasing our service levels and reducing our costs since there is no need for any manual intervention.


Senior Manager - Operations and Strategy

Prateek Jain


The number masking feature has been a very worthy addition to making our customer experience even better.


Former Associate Director - Driver Experience, Olacabs

Satish Chugh


Very supportive and understanding staff who have lived up to every expectation, and at times exceeded them too.


Senior Manager- Last Mile Design, Ekart

Shashank ND


We have worked across cloud telephony players and with other vendors, but the fact is Exotel is dependable.


Co-Founder & CEO, Practo

Praveen Kumar


Exotel's APIs are very clearly defined. Our tech team could integrate them in no time. It’s easy to incorporate into any product.


Assistant Vice President, Quikr Services

Kumar Vinod


We used to use a traditional PBX system before. But that doesn’t have the capabilities of Exotel’s IVR system. So, we decided to use Exotel for our IVR cancellation system.


Senior Manager - Operations, redBus

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Find out how Exotel can work for you. Set up a call.

We take away some of the biggest pain points of traditional systems like EPABX.

 

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